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RNLI Team visit to CGO Dover – pictured with Kaimes Beasley HMCG

HM Coastguard Operation’s Centre’s around the UK are staffed 24 hours a day, 7 days a week, 365 days a year. Ready to take ‘999’ emergency calls or Mayday radio calls from someone who needs help at the coast or at sea urgently.  There is no doubt it’s a highly challenging and demanding role. Coastguard Operation’s room staff make sure everyone is where they need to be, at the right time – helping and supporting as the emergency situation unfolds.


‘International Control Room Week’ is all about celebrating and thanking those people who are at the end of a ‘999’ call – From 21st to the 27th October 2019 the week is dedicated to celebrating the achievements of truly remarkable people who are at the end of the phone or radio when we need them, keeping us calm, reassuring us and updating us. They stay strong, supporting us through the most challenging times.


To mark the celebration, APD Communications have also pledged to donate £1 to Mind every time #UnsungHeroes is used across social media and in the press during the 21st – 29th October 2019. Mental Health has such a huge impact on the emergency services. With over 9 in 10 workers experiencing low mood, poor mental health and stress at some point whilst working for the emergency services. The challenging nature of the job, with its unique pressures puts staff at greater risk.

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Kaimes Beasley, controller Dover Coastguard Operations Centre – photo credit MCG

For more information on the week, visit:  International Control Rom Week

More useful links

Know who to call in a coastal emergency


HM Coastguard

APD Communications

Andy Mills

Thanet RNLI Community Safety Officer Striving to reduce accidental drownings by 50% by 2024 by spreading key safety messages to Thanet communities and its visitors.