Have you heard of ‘What 3 Words‘? You may have already downloaded the app? Emergency Service personnel around the country are raving about how important and vital this app is.
But, what exactly is it? Using three-word addresses it gives callers a simplified method to describe exactly where assistance is required and allows emergency services to despatch their asset (fire appliance, ambulance, Coastguard, Search and Rescue team, police vehicle etc) straight to the scene of the incident. Wasting valuable time trying to locate a person who is in urgent need of help could result in literally life or death.
‘What3words‘ is a British company who have divided the globe into three metres by three metre squares and given each square a unique three word address for example – ///prove.bids.deny, will take you to Ramsgate Lifeboat Station.
The app is free to download for Apple and Android or by browser and works offline. Hence making it ideal for use in rural or remote areas and where there is inconsistent data coverage. The three word format is also available worldwide and in twenty six different languages.
You may argue that the UK is already covered by the postcode system and street names are prominent in the majority of areas. However, some postcodes cover a wide area and the same street name may crop up several times in one town or city.
Emergency Service call handlers can send people who ring them an SMS message that contains a link to the what3words map, where they can see their location and immediately read the corresponding three-word address. BT, EE and Plus Net mobile customers can find their what3words address without using any of their data via a link the emergency call handler will send them during the call.
It has recently been adopted by the British Transport Police, Police Forces in Avon and Somerset, Humberside and West Yorkshire, Cambridgeshire, Bedfordshire and Hertfordshire Fire and Rescue Services.
What 3 Words can be effective for emergency calls in sparseley populated locations such as at the beach, coastal areas, moors or farmland where it can be very challenging to communicate a location without any address or points of reference nearby.
One Fire Service call handler told us that she quite often has callers in a rural area describe their location by the colour of farm gates or the name of the farmer believing that they were speaking with the nearest fire station.
This new innovative location technology will help get help quickly to the correct location. Another example was the app was used to locate a group of walkers who got lost in a dense wood in County Durham during August.
Do you need Police assistance but don't know your exact location? If you have GPS, #What3Words can pin your location down to 3 metres, and can be used online or via the official app. Find out more about the app at: https://t.co/lURZd3U2O7 pic.twitter.com/iTYTWNwQPZ
— West Yorkshire Police (@WestYorksPolice) September 15, 2019
Chris Sheldrick, co-founder and CEO of what3words, said: “Being in need of urgent help and not being able to easily describe where you are can be very distressing for the person involved and a really difficult situation for emergency services. “Today, people nearly always have their phone on them. We need to use the tools at our disposal to improve public services and potentially save lives.”
The app has also been adopted by groups and individuals to map treasure hunts and meeting places. As well as the serious nature of the app it can be good fun too. For example the front door to Downing Street is //slurs.this.shark
Save locations that you regularly walk or run
Why not find out the ‘what3words’ of nearby location’s where you go for a walk or run so you can save their locations in case you need them in the future.
Emergencies at the coast?
Coastguard Operation Rooms across the UK can access ‘What 3 Words’ as part of a suite of tools to locate those in distress. There isn’t always mobile phone coverage at sea, so carry a VHF radio or Personal Locator Beacon as well to call for help. The RNLI Operations Room at their headquarters in Poole have said….. “What3Words is a brilliant tool which can save lives particularly in area’s such as beaches where reference points are hard to find. We would always encourage use of established systems and would hope casualty reports are given using map/chart references whenever possible”….
Can you find these locations using the App?
Greenock Coastguard Team
National Fire Chief’s Council
West Yorkshire Fire and Rescue Service
Kent Search and Rescue (KSAR)